Privacy Policy

At Petsmates, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list a pet, or contact a breeder. This information may include your name, email address, phone number, location, and any other information you choose to provide. We also collect information about your use of the platform, such as your browsing history, search queries, and interactions with other users. We may also collect information from third-party sources, such as breeder verification services.

2. How We Use Your Information

We use your information to operate and improve our platform, connect breeders with buyers, facilitate secure communication, personalize your experience, and provide customer support. We may also use your information for marketing purposes, such as sending you promotional emails about new features or services. You can opt out of these emails at any time. We use your information to verify breeders.

3. How We Share Your Information

We may share your information with other users of the platform, such as when you contact a breeder or respond to an inquiry. We may also share your information with third-party service providers who assist us with operating the platform, such as payment processors and email providers. We will never sell your personal information to third parties. We may disclose your information if required by law or to protect the rights and safety of Petsmates or others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices

You can access, update, or delete your account information at any time. You can also opt out of receiving promotional emails from us.

6. Children's Privacy

Petsmates is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at roman@petsmates.au.